Schulmerich® Handbells are built to last, but from time to time, they may need refurbishment. To preserve your warranty and protect your investment in our instruments, in addition to performing refurbishment work here at Schulmerich, we’ve established three Authorized Refurbishment Centers, whose work will be performed under factory supervision. Work performed either by Schulmerich or at our Authorized Refurbishment Centers will continue to receive Schulmerich's lifetime warranty on our handbells and will be backed by the full force of the company's tradition of customer service.
Please note that all of our Authorized Refurbishment Centers – and Schulmerich itself – have a uniform pricing schedule for refurbishment work.
We’ve also made it easier than ever for customers to ship their bells straight to Schulmerich. We’ve negotiated deeply discounted rates ($80 per octave round trip) with our shipping carrier. We are offering to use our substantial buying power to insure our customers’ bells from the moment they leave our customers' facilities to the moment the bells are returned to our customers. We provide boxes and labels and automated pickup and delivery of the bells. It's never been easier to have your bells serviced by the people who made them. The crisp program is designated for the Continental US only. Alaska, Hawaii and foreign countries are calculated at current shipping prices.
There are several levels of handbell refurbishment and handchime tune-ups available. All of our facilities will now use our Optional Polishing Method to ensure uniform instrument tuning to our exacting standards. Because this method is less aggressive than other methods, natural blemishes or marks might remain on an aging casting, even after polishing. We will not polish a casting in a way that removes a blemish, but degrades sound quality. Please click here to view our current refurbishment document.
All handbell refurbishments, whether performed by our Authorized Refurbishment Centers or by Schulmerich, must be arranged through Schulmerich’s Handbell Refurbishment Coordinator. Please do not directly contact our Authorized Refurbishment Centers to schedule an appointment. They will redirect you to the factory.